Contact information

# Contact Information

**Effective date: October 18, 2026**

nordelane is an online store operated by RAUL RENE LLC. Customers may contact us about merchandise, orders, tracking, deliveries, returns, refunds, privacy requests, or published store terms.

## Support Channel

**Customer service email:** stevelacockeyr@outlook.com  
**Store website:** https://nordelane.shop

For order assistance, include the order number and the email address entered at checkout. Please do not email a complete card number, payment security code, password, or unrelated sensitive information.

## Business Identification

**Company:** RAUL RENE LLC  
**Trading name:** nordelane  
**Legal representative:** RAUL RENE ORTIZ  
**Business correspondence address:** 880 CACHE CREEK DR, JACKSON, WY 83001, United States

This location is listed for business and legal correspondence. It is not necessarily the warehouse authorized to receive returned merchandise. Before sending a return, email customer service and use the address and prepaid label supplied through the return authorization process.

## Formal Requests

Consumer complaints, privacy-rights requests, and legal communications can be emailed to stevelacockeyr@outlook.com or mailed to the address above. Explain the subject clearly and include enough information for us to locate the relevant order or account. Identity or authority may need to be reasonably verified before protected information is disclosed or changed.